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Frequently Asked Questions (FAQ)
Dereje Alemu Import and Export Company
1. What does Dereje Alemu Import and Export Company do?
We specialize in the import of edible oil, rubber tires, vehicles, agricultural chemicals, and construction machinery. In addition, we are actively engaged in the export of sesame, soybean, pulses, coffee, spices, fruits, and vegetables.
2. Which countries do you import products from?
We source our products from trusted suppliers in countries including China, India, the United Arab Emirates, Turkey and various European markets.
3. What products do you export?
We export Ethiopian origin agricultural products, raw materials, and other locally sourced commodities based on international demand and partnership agreements.
4. Can I request a custom import order?
Yes! We accept custom orders based on your business needs. Please contact our team for more details with product specifications.
5. How can I get a quotation for your products?
You can reach out to us through the Contact Us page, send an email, or call us directly. We’ll get back to you with a customized quote within 1–2 business days.
6. Do you provide delivery services?
Yes, we offer delivery services across Ethiopia for both individual and bulk orders. International delivery may also be arranged depending on the agreement.
7. Where is your company located?
Our main office is located in Addis Ababa, Ethiopia. You can find our full address and Google Map on the Contact Us page.
8. Is your company officially registered and licensed?
Yes, Dereje Alemu Import and Export Company is fully registered and licensed under Ethiopian trade regulations.
9. Are your imported goods certified and approved?
Absolutely. All imported products comply with local and international quality standards and come with the necessary certifications, documentation and quality checks.
10. How can I partner with Dereje Alemu Import and Export Company?
We welcome partnerships and business inquiries. Please contact us through the website or email us at [email protected].
11. How can I stay updated with your new products and services?
You can follow our News and Blog sections, or connect with us on our official social media platforms for the latest updates and offers.
12. What are your payment terms for import/export transactions?
Our payment terms vary depending on based on mutual agreement. We typically work with methods such as Letters of Credit (L/C), Telegraphic Transfer (T/T), or advance payment.